Shipping policy
Last updated: 7 August 2026
King Singh Australia delivers throughout Australia and to selected international destinations.
Processing Times
Orders are usually processed within one to two business days, Monday to Friday, excluding Queensland public holidays. Processing may take longer during product launches, sales and peak trading periods.
If an item is offered for pre-order, its estimated dispatch period will be displayed on the product page.
Australian Shipping
Standard shipping
Cost: $9.95 AUD
Free on orders over $140 AUD
Estimated delivery: three to seven business days after dispatch
*Charges may vary, depending on the size and weight of the order.
Express shipping
Cost: $13.95 AUD
Free on orders over $300 AUD
Estimated delivery: two to three business days after dispatch
International Shipping
New Zealand
Cost: $20 AUD
Estimated delivery: five to ten business days after dispatch
Other international destinations
Cost: $34.95 AUD
Estimated delivery: nine to fifteen business days after dispatch
Available international destinations are displayed at checkout.
*Charges may vary, depending on the size and weight of the order.
Delivery Estimates
Delivery periods are estimates provided by the relevant carrier and are not guaranteed. Delivery may take longer because of carrier delays, customs processing, severe weather, public holidays, peak periods or other circumstances outside our reasonable control.
International Duties and Taxes
International orders may be subject to import duties, taxes or customs charges imposed by the destination country. Where these charges are not collected at checkout, they are the customer’s responsibility and may need to be paid before the order is released for delivery.
King Singh Australia does not control or determine charges imposed by overseas customs authorities.
Tracking
Once your order has been dispatched, tracking details will be sent to the email address provided at checkout. Please allow time for the carrier’s tracking system to register the parcel.
Delivery Addresses
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error, contact info@kingsinghaustralia.com immediately. We will try to update the address, but changes may not be possible once the order has entered processing or been dispatched.
Additional delivery charges may apply if an order must be resent because an incomplete or incorrect address was supplied.
Delayed, Lost or Damaged Parcels
If your tracking has not updated or you believe your parcel has been lost or damaged, contact us with your order number and tracking information.
We will work with the carrier to investigate and provide an appropriate outcome. Nothing in this policy excludes or limits rights that cannot lawfully be excluded, including rights under Australian Consumer Law.
Contact
Email: info@kingsinghaustralia.com
Phone: +61 452 074 644