Privacy policy
Last updated: 7 August 2026
King Singh Australia respects your privacy.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit kingsinghaustralia.com, create an account, make a purchase, contact us, subscribe to marketing or otherwise interact with our business.
Personal Information We Collect
Depending on how you interact with us, we may collect:
Your name and contact details.
Billing and delivery addresses.
Account and order information.
Payment and transaction status.
Products viewed, added to your cart, purchased, returned or exchanged.
Communications and customer-service records.
Reviews, photographs or other content you submit.
Marketing preferences.
Device, browser, network and IP-address information.
Cookie, analytics and website-usage information.
Information used to detect fraud or protect the website.
Payment-card details are generally collected and processed securely by our payment providers rather than stored directly by King Singh Australia.
How We Collect Information
We may collect personal information directly from you; automatically through cookies and similar technologies; from Shopify and other providers supporting our website; from payment, fulfilment, delivery, analytics, advertising, fraud-prevention and customer-service providers; and from social platforms where you interact with our accounts or content.
How We Use Personal Information
We may use personal information to operate and maintain the store; process payments and orders; arrange delivery; manage returns, exchanges and refunds; provide customer support; maintain accounts; prevent fraud; improve our products and customer experience; measure website and campaign performance; send marketing where permitted; personalise advertising where permitted; comply with legal obligations; and establish, exercise or defend legal claims.
Marketing Communications
If you subscribe to marketing, we may send you information about new products, offers and King Singh news.
You can unsubscribe at any time by selecting the unsubscribe link in an email or contacting info@kingsinghaustralia.com. Unsubscribing from promotional messages will not prevent us from sending transactional communications relating to orders, accounts, returns or customer-service requests.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, understand website activity, improve performance and support relevant advertising.
These technologies may be provided by Shopify and the analytics or advertising services connected to our store. You can control certain cookies through the website’s cookie-preference tools and your browser settings. Disabling essential cookies may affect website functionality.
When We Disclose Information
We may disclose personal information to Shopify and website-hosting providers; payment processors; warehouse, fulfilment, postal and courier providers; IT, security, analytics and customer-service providers; marketing and advertising providers; professional advisers; regulators, courts or law-enforcement bodies where required or authorised; and parties involved in a proposed or completed sale, restructuring or transfer of the business.
We do not sell personal information in the ordinary meaning of selling customer details for money.
Overseas Processing
Some service providers may store or process information outside Australia. This may include Shopify and providers supporting payments, analytics, advertising, email, fulfilment and website operations. The countries involved depend on the provider and services used.
Where required, we take reasonable steps to ensure overseas recipients handle personal information appropriately.
Information Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy. Retention periods may also be affected by accounting, taxation, fraud-prevention, dispute-resolution and other legal requirements.
When information is no longer required, we take reasonable steps to delete it or remove identifying details.
Information Security
We use reasonable technical and organisational safeguards intended to protect personal information against loss, misuse, unauthorised access, modification or disclosure.
No internet transmission or electronic storage system is completely secure. You should protect your account details and contact us if you believe your account or information has been compromised.
Access and Correction
You may request access to or correction of personal information we hold about you, subject to applicable law. Contact us using the details below. We may need to verify your identity before completing a request.
Depending on where you live, you may have additional privacy rights under local law.
Children’s Privacy
The website is not directed towards children. We do not knowingly collect personal information from children without the permission of a parent or guardian where that permission is required.
Privacy Complaints
If you have a concern about how we handle personal information, contact us first so we can investigate and respond. We will acknowledge and investigate privacy complaints within a reasonable time.
Where applicable, you may also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy when our practices, technology or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.
Privacy Contact
King Singh Australia
14 Viscount Drive
Tallai QLD 4213
Australia
Email: info@kingsinghaustralia.com
Phone: +61 452 074 644